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Shipping

Shipping cost

UK mainland ships at £10 for delivery. International shipments vary. All shipments are shipped via DHL Express unless otherwise specified.  

When does my order arrive?

If your item is in stock it will ship next day. For all printed products, such as backdrops, table cloths and other printed items, production time is 4 – 7 working days. Neon Signs take 10 – 14 working days unless choosing rush.

What happens when I’m not at home?

DHL will send a text on the day of your delivery. You will have options to schedule your delivery to a safe location or re-arrange depending on your preferences. DHL will make 3 delivery attempts before your order is returned to us.

How to cancel my order?

Order cancelation is possible if your order has not gone into production. Please note, orders must be cancelled within six hours of payment otherwise they will hit our production cue automatically. 

How to change my delivery address?

Please contact customer support if you need to change your delivery address via [email protected] – one of our team will assist you with the change of address.